# Contact Information

## Discord Community[​](#discord-community "Direct link to Discord Community")

Use Discord for setup questions, screenshots, troubleshooting, and discussion with other BananaEA users.

Join: <https://discord.gg/DxXQ4HdnES>

***

## Email Support[​](#email-support "Direct link to Email Support")

Use email for private, account-related, or detailed support requests.

Email: <info@itradeaims.net>

Suggested email format:

```
Subject: [Category] Brief description



EA version:

MT4 build:

Broker:

Account type:

Symbol:

Timeframe:

Issue:

What I have tried:

Screenshots attached:
```

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## Website[​](#website "Direct link to Website")

Use the website for account access, member resources, and product updates:

<https://itradeaims.net>

***

## Before Contacting Support[​](#before-contacting-support "Direct link to Before Contacting Support")

Check:

* [Troubleshooting](/banana-ea/mt4/docs/v4/troubleshooting.md)
* [FAQ](/banana-ea/mt4/docs/v4/faq.md)
* [Installation Guide](/banana-ea/mt4/docs/v4/installation.md)
* [Quick Support Options](/banana-ea/mt4/docs/v4/support/quick-support-options.md)