# Support

Use this section when you need help installing, configuring, testing, or troubleshooting BananaEA.

## Before Asking For Help[​](#before-asking-for-help "Direct link to Before Asking For Help")

Check these items first:

* BananaEA version.
* MT4 account type: demo, live, or Strategy Tester.
* Symbol and timeframe.
* Preset file name, if used.
* AutoTrading status.
* Experts tab messages.
* Journal tab messages.
* Screenshot of the chart.

## Support Pages[​](#support-pages "Direct link to Support Pages")

* [Quick Support Options](/banana-ea/mt4/docs/v4/support/quick-support-options.md)
* [VPS Installation Guide](/banana-ea/mt4/docs/v4/support/vps-installation-guide.md)
* [Troubleshooting](/banana-ea/mt4/docs/v4/troubleshooting.md)
* [Bug Reporting](/banana-ea/mt4/docs/v4/support/bug-reporting.md)
* [Discord Community Guide](/banana-ea/mt4/docs/v4/support/discord-guide.md)
* [Educational Resources](/banana-ea/mt4/docs/v4/support/educational-resources.md)
* [Self-Help Resources](/banana-ea/mt4/docs/v4/support/self-help-resources.md)
* [Community Guidelines](/banana-ea/mt4/docs/v4/support/community-guidelines.md)
* [Technical Support Levels](/banana-ea/mt4/docs/v4/support/technical-support-levels.md)
* [Contact Information](/banana-ea/mt4/docs/v4/support/contact-information.md)

## Discord[​](#discord "Direct link to Discord")

Discord can be used for practical questions, setup discussion, and community learning.

When asking for help, include enough detail so others can understand the issue without guessing.

Do not share private license keys, account passwords, or personal financial information.