# Contact Support

For **AIMS Gator** help, include:

* TradingView username
* Symbol and timeframe
* Whether you are using **AIMS Gator** alone or stacked with Box / Banana
* Screenshots of the chart and indicator settings

Start at [my.itradeaims.net](https://my.itradeaims.net/) or the support channels listed from your membership area.

Also see [Troubleshoot TradingView](/indicators/aims-gator/docs/tradingview/troubleshooting.md).