# Troubleshoot TradingView

## Script page[​](#script-page "Direct link to Script page")

[AIMS Gator TV](https://www.tradingview.com/script/T7ycEfnS-AIMS-Gator-TV/)

Public trend compass — Alligator jaw / teeth / lips plus Purple Magic bias, mouth ribbon, and state alerts (no boxes, no Setup 1/2).

## Script not on chart[​](#script-not-on-chart "Direct link to Script not on chart")

1. Open the script page above and select **Add to chart** again.
2. Confirm the chart title lists **AIMS Gator**.
3. Remove duplicate older Alligator / Purple scripts if they conflict visually.

## No mouth / ribbon visible[​](#no-mouth--ribbon-visible "Direct link to No mouth / ribbon visible")

1. Load more chart history.
2. Open **Settings → Display** and confirm ribbon / cloud / glow toggles.
3. Check **Style** tab opacity and colours.
4. Zoom out — a sleeping gator can look like flat intertwined lines.

## Alerts not firing[​](#alerts-not-firing "Direct link to Alerts not firing")

1. Confirm Inputs **Enable alerts** and the specific event toggles.
2. Confirm the alert condition uses the **AIMS Gator** instance on **this** chart.
3. Check TradingView alert logs for paused or expired alerts.
4. Recreate the alert after re-adding the script.

## Wrong product[​](#wrong-product "Direct link to Wrong product")

**AIMS Gator** is not AIMS Box Setup 1 and not Banana B#/S# labels. Use [Get started](/indicators/aims-gator/docs/get-started.md) for the three-lane map.

## Still stuck?[​](#still-stuck "Direct link to Still stuck?")

[Contact support](/indicators/aims-gator/docs/support/contact-support.md) with symbol, timeframe, and screenshots.