# Troubleshoot MT4

Use this page for `The Banana Indicator MT4` issues.

## Indicator Does Not Appear In Navigator[​](#indicator-does-not-appear-in-navigator "Direct link to Indicator Does Not Appear In Navigator")

1. Open MT4.
2. Select `File > Open Data Folder`.
3. Confirm the installer used that exact folder.
4. Confirm the folder contains `MQL4`.
5. Restart MT4 or refresh Navigator.

Do not install the MT4 indicator into an `MQL5` folder.

## Indicator Does Not Attach[​](#indicator-does-not-attach "Direct link to Indicator Does Not Attach")

Check:

* The file was installed into the MT4 data folder.
* Your license key is entered correctly if required.
* Internet access is available for license checks.
* The Experts tab does not show a repeated loading, permission, or dependency error.
* The chart symbol and timeframe are open before attaching the indicator.

## Dashboard Or Panel Does Not Appear[​](#dashboard-or-panel-does-not-appear "Direct link to Dashboard Or Panel Does Not Appear")

Check:

* The dashboard display setting is enabled.
* The indicator is attached to the correct chart.
* The chart does not show a license, dependency, or setup error.

## Signals Or Alerts Do Not Appear[​](#signals-or-alerts-do-not-appear "Direct link to Signals Or Alerts Do Not Appear")

Check:

* The chart has enough recent price history loaded.
* The timeframe and symbol are the ones you intend to review.
* Signal visibility and alert settings are enabled.
* Filter settings have not hidden every signal.
* MT4 is open while alerts are expected.

## What To Send Support[​](#what-to-send-support "Direct link to What To Send Support")

If the issue remains, send:

* Product name: `The Banana Indicator MT4`
* MetaTrader version and broker server name.
* Windows version.
* Chart symbol and timeframe.
* Screenshot of the chart.
* Screenshot of the Experts tab if an error appears.
* The exact error message.