# Troubleshoot TradingView

![Banana Indicator TradingView troubleshooting guide — invite-only access, missing indicator, no signals, and alerts not firing](/img/indicators/banana/troubleshooting/banana-tv-troubleshoot-path.png)

Match your symptom to the checklist — then expand the section below for detail.

Use this page for **The Banana Indicator TV** (**Latest** or **Legacy**) issues.

## Script pages[​](#script-pages "Direct link to Script pages")

[The Banana Indicator TV — Latest](https://www.tradingview.com/script/zhOVPRIj-iTradeAIMS-The-Banana-Indicator/)

[The Banana Indicator TV — Legacy](https://www.tradingview.com/script/Jxv7Fma9-iTradeAIMS-The-Banana-Indicator-Legacy/)

## Script Still Shows Invite-Only[​](#script-still-shows-invite-only "Direct link to Script Still Shows Invite-Only")

Check:

* You are signed in to the TradingView username that was granted access.
* iTradeAIMS has the exact TradingView username, including spelling and case.
* You refreshed TradingView or signed out and back in after access was granted.
* You are not signed in to a second TradingView account in another browser profile.
* You opened the same edition (**Latest** vs **Legacy**) that was granted on your license.

## Indicator Does Not Appear On Chart[​](#indicator-does-not-appear-on-chart "Direct link to Indicator Does Not Appear On Chart")

1. Open the matching script page above.
2. Select **Use on chart**.
3. Confirm the chart is open in the same TradingView account that has access.
4. Check the chart indicator list.

## Signals Do Not Appear[​](#signals-do-not-appear "Direct link to Signals Do Not Appear")

Check:

* The indicator is on the chart.
* The chart symbol and timeframe are the ones you intend to review.
* The chart has enough recent price history loaded.
* TradingView does not show an invite-only or script access message.
* Compare your chart to a known-good example on [Chart examples](/indicators/banana/docs/tradingview/chart-examples.md) (zones + B#/S# visible when a setup is live).

## Alerts Do Not Fire[​](#alerts-do-not-fire "Direct link to Alerts Do Not Fire")

Check:

* The indicator is on the chart.
* The TradingView alert is active.
* TradingView notification settings are enabled.
* Your TradingView plan supports the number of active alerts.
* The alert was created for the chart symbol and timeframe you expect.

## What To Send Support[​](#what-to-send-support "Direct link to What To Send Support")

If the issue remains, send:

* Product name: `The Banana Indicator TV`
* TradingView username.
* Chart symbol and timeframe.
* Screenshot of the chart.
* Screenshot of the invite-only or alert message if one appears.
* The exact message shown by TradingView.