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Troubleshooting

Bridge not connected​

  1. Confirm MetaTrader is running for the same Windows user session as TM Pro.
  2. Confirm the iTradeAIMS TM Pro bridge Expert is attached and AutoTrading is allowed.
  3. Restart TM Pro, then MetaTrader, then re-check Runtime.
  4. Re-run the installer if the bridge Expert is missing from Navigator.

Order will not confirm​

  1. Confirm you completed Queue before Confirm.
  2. Check symbol tradability and session on the broker.
  3. Check MetaTrader Journal for rejects (margin, market closed, invalid stops).

Sidecar covers the chart​

Resize or dock TM Pro beside — not over — the chart. Typical width is a narrow strip (~360–480px depending on build).

Still stuck?​

Contact support from my.itradeaims.net with: Windows version, MT4 vs MT5, bridge connected yes/no, and a screenshot of the Runtime tab.