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🤝 Community Guidelines

How to Be a Good Community Member​

Our community works best when discussions stay practical, respectful, and evidence-based.

Core Principles​

Be Helpful 🤝​

Share Your Experiences

  • Post solutions that worked for you
  • Document your optimization discoveries
  • Share performance insights
  • Help answer beginner questions

Contribute Constructively

  • Provide detailed, actionable advice
  • Share screenshots and examples
  • Follow up on recommendations
  • Thank those who help you

Support New Members

  • Remember when you were new
  • Be patient with basic questions
  • Point to relevant documentation
  • Offer encouragement

Be Respectful 🙏​

Use Appropriate Language

  • Keep discussions focused and respectful
  • Avoid offensive language
  • Respect cultural differences
  • Stay on topic

Respect Different Levels

  • Everyone learns at their own pace
  • No "dumb questions" policy
  • Encourage all skill levels
  • Share knowledge generously

Avoid Spam

  • Don't promote other products
  • No excessive self-promotion
  • Stay relevant to BananaEA
  • Respect channel purposes

Be Smart 🧠​

Search Before Asking

  • Use Discord search function
  • Check pinned messages
  • Review documentation
  • Read recent discussions

Provide Context

  • Include relevant details
  • Share error messages
  • Attach screenshots
  • Describe what you've tried

Follow Up

  • Mark solutions that worked
  • Update on problem resolution
  • Thank helpful members
  • Close resolved discussions

Community Rules​

Prohibited Behavior​

❌ Sharing Sensitive Information

  • Don't post account passwords
  • Don't share broker credentials
  • Don't reveal personal financial details
  • Don't expose proprietary strategies

❌ Promoting Competing Products

  • Don't advertise other EAs
  • Don't promote competing services
  • Don't recruit for other platforms
  • Stay focused on BananaEA

❌ Unrealistic Promises

  • Don't claim guaranteed profits
  • Don't promise specific returns
  • Don't make misleading statements
  • Be honest about risks

❌ Copyright Violations

  • Don't share copyrighted materials
  • Don't distribute EA files unauthorized
  • Don't post proprietary code
  • Respect intellectual property

❌ Harassment or Abuse

  • No personal attacks
  • No bullying or intimidation
  • No discriminatory language
  • No trolling or inflammatory posts

Consequences​

First Violation​

Warning from Moderators

  • Private message explaining violation
  • Opportunity to correct behavior
  • Removal of offending content
  • Note added to user record

Repeated Violations​

Temporary Suspension

  • 7-day ban from Discord
  • Loss of community access
  • Final warning issued
  • Reinstatement review after period

Serious Violations​

Permanent Ban

  • Complete removal from community
  • Loss of all access
  • No reinstatement consideration
  • Legal action if necessary

Serious violations include:

  • Harassment or threats
  • Illegal activity
  • Malicious behavior
  • Repeated rule breaking after warnings

Best Practices​

Asking Questions​

Good Question Example:

I'm using v4.5.1 on EURUSD M5.
EA shows error 130 when trying to place trades.
Settings: RiskPercent=2%, MaxSpread=30
Broker: XM
Screenshot: [attached]

What could be causing this?

Poor Question Example:

EA broken, help!!!

Sharing Test Results​

Good Test Result Share:

Test type: Demo
Strategy: M5_BALANCED
Pairs: EURUSD, GBPUSD
Risk: 1.5%
Trades: 52
Main observation: Spread increased during one session
Issue: Two trades opened later than expected

Question: Is this normal for this broker symbol?

Poor Test Result Share:

It works great. What should I change next?

Providing Help​

Good Help Response:

I had the same issue. Here's what fixed it for me:

1. Go to Tools → Options → Expert Advisors
2. Make sure "Allow automated trading" is checked
3. Restart MT4
4. EA should now show green smiley face

Let me know if this works for you!

Poor Help Response:

Just fix your settings

Channel-Specific Guidelines​

#general-support​

Appropriate:

  • Quick troubleshooting questions
  • Installation help requests
  • Basic configuration questions
  • General EA discussions

Not Appropriate:

  • Long strategy discussions (use #advanced-trading)
  • Performance reports (use #performance-sharing)
  • Feature requests (use #feature-requests)

#advanced-trading​

Appropriate:

  • Optimization techniques
  • Strategy development
  • Performance analysis
  • Multi-pair setups

Not Appropriate:

  • Basic "how do I install" questions
  • Off-topic discussions
  • Product promotion

#performance-sharing​

Appropriate:

  • Monthly performance reports
  • Success stories
  • Strategy results
  • Learning experiences

Not Appropriate:

  • Complaints about losses
  • Unrealistic claims
  • Incomplete data
  • Marketing pitches

Moderator Authority​

Moderators Can​

  • Remove inappropriate content
  • Issue warnings to users
  • Temporarily mute users
  • Ban users for violations
  • Lock contentious threads
  • Pin important information

Moderators Will​

  • Explain their actions
  • Give fair warnings first
  • Consider context
  • Review appeals
  • Support community health
  • Enforce rules consistently

Reporting Issues​

How to Report Violations​

In Discord:

  1. Screenshot the violation
  2. Use @Moderator mention
  3. Provide context
  4. Wait for moderator response

Via Email:

Appeals Process​

If You Disagree with Moderation​

  1. Wait 24 Hours
    • Cool down period
    • Review community guidelines
    • Consider the situation objectively
  2. Contact Moderator
    • Explain your perspective calmly
    • Provide relevant context
    • Ask for clarification
  3. Escalate if Needed

Recognition Program​

Positive Community Contributions​

Helper of the Month

  • Most valuable assistance
  • Consistent community support
  • Quality answers provided

Trader of the Month

  • Outstanding performance
  • Valuable sharing
  • Community inspiration

Innovation Award

  • Creative optimization
  • Strategy breakthroughs
  • Helpful discoveries

Remember: A healthy community benefits everyone. Your positive contributions make BananaEA better for all traders!

Next Steps: Learn about Sharing Test Results or explore Technical Support Levels.