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Troubleshoot MT5

Use this page for The Banana Indicator MT5 issues.

Indicator Does Not Appear In Navigator​

  1. Open MT5.
  2. Select File > Open Data Folder.
  3. Confirm the installer used that exact folder.
  4. Confirm the folder contains MQL5.
  5. Restart MT5 or refresh Navigator.

Do not install the MT5 indicator into an MQL4 folder.

Indicator Does Not Attach​

Check:

  • The file was installed into the MT5 data folder.
  • Your license key is entered correctly if required.
  • Internet access is available for license checks.
  • The Experts tab does not show a repeated loading, permission, or dependency error.
  • The chart symbol and timeframe are open before attaching the indicator.

Dashboard Or Panel Does Not Appear​

Check:

  • The dashboard display setting is enabled.
  • The indicator is attached to the correct chart.
  • The chart is not hidden behind another window or template layer.
  • The chart does not show a license, dependency, or setup error.

Signals Do Not Appear​

Check:

  • The chart has enough recent price history loaded.
  • The timeframe and symbol are the ones you intend to review.
  • Signal visibility settings are enabled.
  • Filter settings have not hidden every signal.

Alerts Do Not Fire​

Use MT5 alerts first, then check:

  • MT5 is open.
  • The alert setting is enabled.
  • Terminal notification settings are configured.
  • The Experts tab does not show an error when the signal occurs.

What To Send Support​

If the issue remains, send:

  • Product name: The Banana Indicator MT5
  • MetaTrader version and broker server name.
  • Windows version.
  • Chart symbol and timeframe.
  • Screenshot of the chart.
  • Screenshot of the Experts tab if an error appears.
  • The exact error message.